The Social Dilemma EN Movie Subtitles

1 00:00:15,849 --> 00:00:17,934 [eerie instrumental music playing] 2 00:00:31,114 --> 00:00:34,659 [interviewer] Why don't you go ahead? Sit down and see if you can get comfy. 3 00:00:37,579 --> 00:00:39,789 -You good? All right. -Yeah. [exhales] 4 00:00:39,914 --> 00:00:42,125 -[interviewer] Um... -[cell phone vibrates] 5 00:00:43,043 --> 00:00:44,794 [crew member] Take one, marker. 6 00:00:46,796 --> 00:00:48,798 [interviewer] Wanna start by introducing yourself? 7 00:00:48,882 --> 00:00:49,799 [crew member coughs] 8 00:00:50,467 --> 00:00:53,344 Hello, world. Bailey. Take three. 9 00:00:53,970 --> 00:00:56,347 -[interviewer] You good? -This is the worst part, man. 10 00:00:56,890 --> 00:00:59,517 [chuckling] I don't like this. 11 00:00:59,851 --> 00:01:02,228 I worked at Facebook in 2011 and 2012. 12 00:01:02,312 --> 00:01:05,190 I was one of the really early employees at Instagram. 13 00:01:05,272 --> 00:01:08,693 [man 1] I worked at, uh, Google, uh, YouTube. 14 00:01:08,777 --> 00:01:11,696 [woman] Apple, Google, Twitter, Palm. 15 00:01:12,739 --> 00:01:15,533 I helped start Mozilla Labs and switched over to the Firefox side. 16 00:01:15,617 --> 00:01:18,119 -[interviewer] Are we rolling? Everybody? -[crew members reply] 17 00:01:18,203 --> 00:01:19,162 [interviewer] Great. 18 00:01:21,206 --> 00:01:22,624 [man 2] I worked at Twitter. 19 00:01:23,041 --> 00:01:23,917 My last job there 20 00:01:24,000 --> 00:01:26,169 was the senior vice president of engineering. 21 00:01:27,337 --> 00:01:29,255 -[man 3] I was the president of Pinterest. -[sips] 22 00:01:29,339 --> 00:01:32,717 Before that, um, I was the... the director of monetization 23 00:01:32,801 --> 00:01:34,260 at Facebook for five years. 24 00:01:34,344 --> 00:01:37,972 While at Twitter, I spent a number of years running their developer platform, 25 00:01:38,056 --> 00:01:40,225 and then I became head of consumer product. 26 00:01:40,308 --> 00:01:44,270 I was the coinventor of Google Drive, Gmail Chat, 27 00:01:44,354 --> 00:01:46,689 Facebook Pages, and the Facebook like button. 28 00:01:47,440 --> 00:01:50,777 Yeah. This is... This is why I spent, like, eight months 29 00:01:50,860 --> 00:01:52,779 talking back and forth with lawyers. 30 00:01:54,072 --> 00:01:55,406 This freaks me out. 31 00:01:58,409 --> 00:01:59,702 [man 2] When I was there, 32 00:01:59,786 --> 00:02:02,914 I always felt like, fundamentally, it was a force for good. 33 00:02:03,414 --> 00:02:05,375 I don't know if I feel that way anymore. 34 00:02:05,458 --> 00:02:10,588 I left Google in June 2017, uh, due to ethical concerns. 35 00:02:10,672 --> 00:02:14,134 And... And not just at Google but within the industry at large. 36 00:02:14,217 --> 00:02:15,385 I'm very concerned. 37 00:02:16,636 --> 00:02:17,679 I'm very concerned. 38 00:02:19,097 --> 00:02:21,808 It's easy today to lose sight of the fact 39 00:02:21,891 --> 00:02:27,814 that these tools actually have created some wonderful things in the world. 40 00:02:27,897 --> 00:02:31,943 They've reunited lost family members. They've found organ donors. 41 00:02:32,026 --> 00:02:36,573 I mean, there were meaningful, systemic changes happening 42 00:02:36,656 --> 00:02:39,159 around the world because of these platforms 43 00:02:39,242 --> 00:02:40,285 that were positive! 44 00:02:40,827 --> 00:02:44,539 I think we were naive about the flip side of that coin. 45 00:02:45,540 --> 00:02:48,585 Yeah, these things, you release them, and they take on a life of their own. 46 00:02:48,668 --> 00:02:52,005 And how they're used is pretty different than how you expected. 47 00:02:52,088 --> 00:02:56,509 Nobody, I deeply believe, ever intended any of these consequences. 48 00:02:56,593 --> 00:02:59,554 There's no one bad guy. No. Absolutely not. 49 00:03:01,598 --> 00:03:03,975 [interviewer] So, then, what's the... what's the problem? 50 00:03:09,147 --> 00:03:11,482 [interviewer] Is there a problem, and what is the problem? 51 00:03:12,108 --> 00:03:13,026 [swallows] 52 00:03:17,614 --> 00:03:19,991 [clicks tongue] Yeah, it is hard to give a single, succinct... 53 00:03:20,074 --> 00:03:22,118 I'm trying to touch on many different problems. 54 00:03:22,535 --> 00:03:23,953 [interviewer] What is the problem? 55 00:03:24,621 --> 00:03:25,914 [clicks tongue, chuckles] 56 00:03:27,916 --> 00:03:29,500 [birds singing] 57 00:03:31,169 --> 00:03:32,670 [dog barking in distance] 58 00:03:33,463 --> 00:03:35,340 [reporter 1] Despite facing mounting criticism, 59 00:03:35,423 --> 00:03:37,675 the so-called Big Tech names are getting bigger. 60 00:03:37,759 --> 00:03:40,929 The entire tech industry is under a new level of scrutiny. 61 00:03:41,012 --> 00:03:43,806 And a new study sheds light on the link 62 00:03:43,890 --> 00:03:46,142 between mental health and social media use. 63 00:03:46,226 --> 00:03:48,686 [on TV] Here to talk about the latest research... 64 00:03:48,770 --> 00:03:51,397 [Tucker Carlson] ...is going on that gets no coverage at all. 65 00:03:51,481 --> 00:03:54,108 Tens of millions of Americans are hopelessly addicted 66 00:03:54,192 --> 00:03:56,319 to their electronic devices. 67 00:03:56,402 --> 00:03:57,987 [reporter 2] It's exacerbated by the fact 68 00:03:58,071 --> 00:04:00,698 that you can literally isolate yourself now 69 00:04:00,782 --> 00:04:02,742 in a bubble, thanks to our technology. 70 00:04:02,825 --> 00:04:04,577 Fake news is becoming more advanced 71 00:04:04,661 --> 00:04:06,788 and threatening societies around the world. 72 00:04:06,871 --> 00:04:10,250 We weren't expecting any of this when we created Twitter over 12 years ago. 73 00:04:10,333 --> 00:04:12,502 White House officials say they have no reason to believe 74 00:04:12,585 --> 00:04:14,754 the Russian cyberattacks will stop. 75 00:04:14,837 --> 00:04:18,132 YouTube is being forced to concentrate on cleansing the site. 76 00:04:18,216 --> 00:04:21,552 [reporter 3] TikTok, if you talk to any tween out there... 77 00:04:21,636 --> 00:04:24,013 [on TV] ...there's no chance they'll delete this thing... 78 00:04:24,097 --> 00:04:26,224 Hey, Isla, can you get the table ready, please? 79 00:04:26,307 --> 00:04:28,601 [reporter 4] There's a question about whether social media 80 00:04:28,685 --> 00:04:29,978 is making your child depressed. 81 00:04:30,061 --> 00:04:32,105 [mom] Isla, can you set the table, please? 82 00:04:32,188 --> 00:04:35,316 [reporter 5] These cosmetic procedures are becoming so popular with teens, 83 00:04:35,400 --> 00:04:37,902 plastic surgeons have coined a new syndrome for it, 84 00:04:37,986 --> 00:04:40,822 "Snapchat dysmorphia," with young patients wanting surgery 85 00:04:40,905 --> 00:04:43,741 so they can look more like they do in filtered selfies. 86 00:04:43,825 --> 00:04:45,910 Still don't see why you let her have that thing. 87 00:04:45,994 --> 00:04:47,412 What was I supposed to do? 88 00:04:47,495 --> 00:04:49,580 I mean, every other kid in her class had one. 89 00:04:50,164 --> 00:04:51,165 She's only 11. 90 00:04:51,249 --> 00:04:52,959 Cass, no one's forcing you to get one. 91 00:04:53,042 --> 00:04:55,086 You can stay disconnected as long as you want. 92 00:04:55,169 --> 00:04:59,340 Hey, I'm connected without a cell phone, okay? I'm on the Internet right now. 93 00:04:59,424 --> 00:05:03,094 Also, that isn't even actual connection. It's just a load of sh-- 94 00:05:03,177 --> 00:05:05,013 Surveillance capitalism has come to shape 95 00:05:05,096 --> 00:05:07,765 our politics and culture in ways many people don't perceive. 96 00:05:07,849 --> 00:05:10,101 [reporter 6] ISIS inspired followers online, 97 00:05:10,184 --> 00:05:12,812 and now white supremacists are doing the same. 98 00:05:12,895 --> 00:05:14,147 Recently in India, 99 00:05:14,230 --> 00:05:17,442 Internet lynch mobs have killed a dozen people, including these five... 100 00:05:17,525 --> 00:05:20,361 [reporter 7] It's not just fake news; it's fake news with consequences. 101 00:05:20,445 --> 00:05:24,073 [reporter 8] How do you handle an epidemic in the age of fake news? 102 00:05:24,157 --> 00:05:26,993 Can you get the coronavirus by eating Chinese food? 103 00:05:27,535 --> 00:05:32,540 We have gone from the information age into the disinformation age. 104 00:05:32,623 --> 00:05:34,667 Our democracy is under assault. 105 00:05:34,751 --> 00:05:36,919 [man 4] What I said was, "I think the tools 106 00:05:37,003 --> 00:05:39,005 that have been created today are starting 107 00:05:39,088 --> 00:05:41,799 to erode the social fabric of how society works." 108 00:05:41,883 --> 00:05:44,427 [eerie instrumental music continues] 109 00:05:55,980 --> 00:05:58,483 -[music fades] -[indistinct chatter] 110 00:05:58,566 --> 00:05:59,442 [crew member] Fine. 111 00:06:00,151 --> 00:06:03,446 [stage manager] Aza does welcoming remarks. We play the video. 112 00:06:04,197 --> 00:06:07,325 And then, "Ladies and gentlemen, Tristan Harris." 113 00:06:07,408 --> 00:06:08,868 -Right. -[stage manager] Great. 114 00:06:08,951 --> 00:06:12,038 So, I come up, and... 115 00:06:13,831 --> 00:06:17,126 basically say, "Thank you all for coming." Um... 116 00:06:17,919 --> 00:06:22,048 So, today, I wanna talk about a new agenda for technology. 117 00:06:22,131 --> 00:06:25,468 And why we wanna do that is because if you ask people,...